Essential skills: It is critical that the candidate demonstrate the ability to: Model effective, respectful and inclusive communication skills including listening, empathic responding, paraphrasing, summarising, questioning, body language, models of conflict resolution, assertiveness, tact and sensitivity when working with women Give and receive constructive feedback in a sensitive way Work as part of a team, including multi-disciplinary professional groups and with a co-facilitator Deal with conflict in an open, assertive and appropriate manner Establish and maintain boundaries of practice with program participants Be aware and responsive to diverse groups of people who may challenge practitioner's values and beliefs Deal with unexpected (and sometimes inappropriate) reactions and input from participants Respond appropriately to strong emotions in self and clients Maintain appropriate levels of confidentiality Empower and support clients who are experiencing difficulties as they make decisions and seek help Monitor self and capabilities to minimise the negative impact of work on own personal health and well being Articulate rationales for interventions related to program and relationship goals, plans, assessment, information and systemic understanding of clients' context and dynamics Conceptualise and hypothesise about complex interpersonal interactions for example power in relationships, abuse and conflict In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Work inclusively with the whole client, considering the full range of possible influences in their lives including: personality, culture, language, religion, age, gender, family of origin, education levels, learning abilities, economic situation, social context, health, disabilities and issues the interplay and dynamics of each of the above ability to respond respectfully to the whole person demonstrating inclusive practice through competently valuing each and every person as a whole unique individual Apply knowledge of relationships and relationship education to work practice including the design, implementation and evaluation of relationship education programs De-mystify and normalise key interpersonal relationship issues for clients |